Services serve as the core foundation for building value, where we grow together and help you achieve your best.
Hiring the Best
Talent
Daily update
Reports
Real-time collaboration with the client
Notifying users on switchover & downtime
Timely project handover
With an efficient implementation team and plan, any power can be harnessed for the welfare and growth of an organization. Sysware understands the varied and vast field of implementation services through our 21 years of industry experience. Products themselves do not provide the best industry solutions.
They transform into a system/solution when integrated into a well-defined design concept. There must be a seamless integration from product and concept to business requirements. Sysware drives our services ourselves, without subcontracting projects, taking full responsibility for quality and excellence, and tailoring services to meet your needs.
Management requests to monitor and report on their risk posture are increasing. Common questions include:
Our IT Audit practice provides capabilities and subject matter expertise to help clients understand areas of business and industry risk (governance, process, operations, and IT). We align IT risk components with the business and go beyond standard IT controls to ensure business-IT alignment.
Detailed discussion between implementation team and the client to capture deliverables and expected timelines. Each step is documented for greater clarity and validation at both ends.
All key parameters are checked for necessary compliance once the system is implemented and ready to go live. Regular reviews are scheduled post-implementation to assess system performance and client satisfaction.
Internal audits are conducted to check compliance of service delivery standards at various stages. This includes service tickets opened, escalations, response and resolution time.
Regular security audits are undertaken to assess the security of systems in place to handle customer information and system performance.
Through our IT Managed Services, we enable you to transform rapidly so you can offer your ever-changing customer a great experience. Customizing our framework for you, we integrate it with your existing IT setup to deliver high uptime through the right combination of people, processes, and tools. All this, while keeping our focus aligned with your changing business needs. By fulfilling your IT needs, we join you to lead the digital change for your organization.